The big picture

A holistic perspective on technology in your business will provide you with the platforms and systems your business need to perform as you expect your business to perform.

Clear business goal alignment

Business objectives and drivers clearly visible in the intent, design and execution of the technology stack in your business.

Optimized agility

A precision approach will minimize wastage while avoiding the all too common pitfall of painting yourself into a corner with very expensive remedial actions necessary once it is realized.

Responsive scaling

Dynamic platforms scale and contract with your business cycles.  Avoid the complexity of trying to determine systems capacity 3 years in advance with our Infrastructure as a Service.

Software license compliance

Optimized software licenses follow your current capacity demand.  Scale up or down, and remain software license compliant at any stage without paying for surplus licenses when not needed.

Noise reduction

Improve decision making by dealing only with decisions that need to be made at the relevant management level, allowing decisions to be made at the most appropriate level.

Create opportunity

Exploit existing data and information within your business to maximize revenue opportunities.  Latent data is potential revenue which is often easy to monitize once identified and extracted.

Scanner

Know how other businesses like yours address similar problems within their processes.  Remain relevant and competitive during tough economic conditions and emerge a market dominator when the tide turns.

Address bottlenecks

Measure performance in key strategic areas and put action plans in place.  Once executed, assess the outcomes and move on to address the next business bottleneck.

Issue management

User support issues logged and managed centrally means that repeat issues and trends are identified and remedial actions can be designed and implemented.

Effective reporting practices are facilitated leading to shorter response times and greater efficiencies.

Business grade feedback and follow up by non-technical service management co-ordinators will confirm end user satisfaction and issue resolution.

Low up front costs

System setup, migration and upgrades are all included in our service.  The cost of acquiring, deploying, running and managing the environment is spread evenly over the period, resulting in a smoothed cost of operation which is easy on cash flow.

Almost everything is included – servers, cabinets, firewall, backups, software and services.  You just need to add insurance.

Fixed cost per user

Fixed cost pricing makes budgeting simple, and keeps operational responsibility where it belongs – with us.
Our user pricing includes unlimited user support as well as additional services including managed antivirus and user computer disk capacity monitoring.

Proactive service

Proactive services begin with automated monitoring of critical systems. Backup failures, low disk space situations and unavailable services all lead to risk, performance degradation and low organizational productivity levels.

Prompt swap-out

Avoid warranty claim delays and downtime with prompt swap-out of faulty equipment associated with equipment ownership. Auto swap-out is standard on all server and server related hardware under our outsourced service.

Reporting

Issue statistics including number of issues per period, per user or per vendor make for informed decision making and improved planning.